UK Visas & Immigration Customer Service Standards

This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service standard MP letters; performance against service standard for customer complaints, MPs Emails and MP further action cases.

Includes data previously published in UKBA percentage of complaints responded to within service standards.

Data and Resources

Additional Info

Field Value
Last Updated January 7, 2016, 15:35 (UTC)
Created October 9, 2014, 10:39 (UTC)
Theme Society