Operational Efficiency Programme Benchmarking Report for April 2009 to May 2010

Operational Efficiency Programme Benchmarking Report for April 2009 to May 2010 with the full accompanying data set. The report highlights the exceptionally bad quality of existing data, including:

• The apparent variance of the cost of the Finance function per capita is 5,000%
• The apparent variance of the cost of the HR function per capita is over 3,000%
• The apparent variance of the cost of procurement is over 2,000%
• In several cases, year on year cost for the same function apparently varies by over 1,000%.